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-rwxr-xr-xEasyInstall.txt10
-rwxr-xr-xsetuptools.txt9
2 files changed, 13 insertions, 6 deletions
diff --git a/EasyInstall.txt b/EasyInstall.txt
index 5fae5fad..c3c6e67d 100755
--- a/EasyInstall.txt
+++ b/EasyInstall.txt
@@ -6,9 +6,13 @@ Easy Install is a python module (``easy_install``) bundled with ``setuptools``
that lets you automatically download, build, install, and manage Python
packages.
-(Please share your experiences with us! If you encounter difficulty installing
-a package, please submit a ticket via the `Setuptools Bug Tracker
-<http://bugs.python.org/setuptools/>`_ page. Thanks!)
+Please share your experiences with us! If you encounter difficulty installing
+a package, please contact us via the `distutils mailing list
+<http://mail.python.org/pipermail/distutils-sig/>`_. (Note: please DO NOT send
+private email directly to the author of setuptools; it will be discarded. The
+mailing list is a searchable archive of previously-asked and answered
+questions; you should begin your research there before reporting something as a
+bug -- and then do so via list discussion first.)
(Also, if you'd like to learn about how you can use ``setuptools`` to make your
own packages work better with EasyInstall, or provide EasyInstall-like features
diff --git a/setuptools.txt b/setuptools.txt
index 2e0b270d..d1b25302 100755
--- a/setuptools.txt
+++ b/setuptools.txt
@@ -3104,11 +3104,14 @@ Release Notes/Change History
* Initial release.
-Mailing list
-============
+Mailing List and Bug Tracker
+============================
Please use the `distutils-sig mailing list`_ for questions and discussion about
-setuptools.
+setuptools, and the `setuptools bug tracker`_ ONLY for issues you have
+confirmed via the list are actual bugs, and which you have reduced to a minimal
+set of steps to reproduce.
.. _distutils-sig mailing list: http://mail.python.org/pipermail/distutils-sig/
+.. _setuptools bug tracker: http://bugs.python.org/setuptools/